Support & FAQ
Need help with SaveAnywhere? Find answers below or reach out directly — we read every message.
Getting Started
Open the Chrome Web Store, search for SaveAnywhere and click Add to Chrome. Once installed, the SaveAnywhere icon will appear in your browser toolbar. Click it to open the side panel and connect your Google Drive account — the whole setup takes under a minute.
Install on Chrome today — you'll be notified when other browser extensions launch.
Install now to be automatically notified when Dropbox and OneDrive launch.
- 1 Open any webpage with an image, PDF, or downloadable link.
- 2 Right-click on it — you'll see a "Save to Cloud" option in the context menu.
- 3 Hover over "Save to Cloud" and click Google Drive.
- 4 The file uploads directly to your Drive. The side panel shows live progress.
By default, files go to a folder named /SaveAnywhere
in your Drive root. You can change this default destination folder in the
Settings tab inside the extension. You
can also set up Auto-Rules to route
specific file types or domains to different folders automatically.
Chrome disables all extensions in Incognito by default. To use SaveAnywhere in
Incognito, go to chrome://extensions,
find SaveAnywhere, click Details, and
toggle on "Allow in Incognito."
Yes — the core extension is completely free. Right-click saves, Auto-Rules, upload history, and all settings are available at no cost. No account with us required.
Privacy & Security
No, never. SaveAnywhere processes everything 100% locally inside your browser. File data streams directly from the source URL to the Google Drive API using your own OAuth token — it does not pass through any SaveAnywhere or AMZBoosted server. We have no infrastructure capable of receiving your file content.
We use Google's standard OAuth 2.0 flow. When you click Connect, Google's own login page opens (we never see your password). You grant permission and an access token is stored only in your browser's local extension storage — never sent to us.
The extension requests only the drive.file
scope, which means it can only upload new files — it cannot read, browse, or
modify existing files in your Drive.
You can revoke access any time at myaccount.google.com/permissions.
Nothing is sent to us. The following is stored locally in your browser only:
- Your OAuth access/refresh token (for Google Drive connection)
- Your extension preferences and settings
- Your Auto-Rules configuration
- Your local upload history log
Uninstalling the extension permanently deletes all of this. We collect no analytics, no personal data, and no file metadata.
Open the extension panel → go to the Providers tab → click the disconnect icon next to Google Drive. This removes your stored token from the browser.
For extra security, also revoke the app at myaccount.google.com/permissions.
Features
Auto-Rules let you define conditions that automatically save matching files without right-clicking. For example:
- Any
.pdffromgithub.com→ save to/Research - Any image from
unsplash.com→ save to/Design Assets
Rules are created in the Rules tab. You can set conditions by domain, file extension, or file size, and assign a priority order when multiple rules could match.
When this is enabled, normal browser downloads (clicking a download link) are redirected to Google Drive instead of your local disk. It is off by default. You can toggle it in the Settings tab under "Behaviour." Turn it on only if you want all downloads to go to Drive automatically.
Open the extension and go to the Queue tab. Failed uploads show a retry button. You can also enable Auto-retry on failure in Settings so the extension retries automatically (default: 3 attempts).
Yes — SaveAnywhere works on any directly accessible URL (images, PDFs, ZIPs, videos, etc.). Large files are streamed to Drive and won't fill your local disk. File size limits are governed by your Google Drive storage quota, not the extension itself. For best results with very large files, ensure a stable connection and increase the retry count in Settings.
Troubleshooting
Try these steps in order:
- Make sure the extension is enabled at
chrome://extensions. - Reload the webpage (F5) — context menu entries load when a page loads.
- Check you're right-clicking directly on a link, image, or video — not blank space.
- If using Incognito, enable the extension for Incognito in its Details page.
OAuth tokens expire periodically. The extension should refresh them automatically. If it doesn't:
- Go to the Providers tab and click the disconnect icon.
- Reconnect by clicking Connect and going through Google sign-in again.
If the problem persists, email us with your Chrome version.
Go to chrome://extensions,
find SaveAnywhere, and click Remove. This
permanently deletes all locally stored data — OAuth tokens, settings, rules, and
history. For extra thoroughness, also revoke the app at myaccount.google.com/permissions.
Still need help?
We read every message. For bugs, please include your Chrome version and a description of what you expected vs. what happened — it helps us fix things faster.